Tuesday, October 27, 2009

An Unusual Support Call

Working in IT has a downside, as i'm sure any fellow IT professionals out there will confirm.  Friends and family view you as a free, one stop "solve my computer problem" shop.  Although i'm always happy to offer advice, I try not to get too involved normally; saying yes too often can lead to a serious lack of free time where you come home from a full days work to an evening or weekend of the same, trying to fix someones hard drive crash, itunes library problem etc.  Anyway, since i've been in Phnom Penh and word has got around that I 'know' IT, i've been getting a lot of calls from friends and work colleagues.  As I have time on my hands here, and I know that trying to maintain a computer in Phnom Penh has particular challenges, I really don't mind helping.  Anyway, yesterday the phone rang over breakfast and I had a support call which really floored me.  You might remember I mentioned about the little red ants which get everywhere in your house here, well a mate had woken up to find a colony had set up camp inside his laptop keyboard !  He promised he hadn't spilt anything on it, so presumably they were feasting on the dead skin gunk that collects under keys.  After laughing, and then apologising for laughing, I looked up his laptop model's maintenance guide to discover that dismantling wasn't an easy option, so I recommended a combination of compressed air and a hoover to blast and suck the little blighters out.  I haven't heard back yet on the results, i'll post here when I do.

1 comment:

  1. Hi Pete, enjoying your blog of the intrepid adventures of P&CC. Maybe sticking the lappy in a plastic bag and in the freezer might slow the little bugg@rs down. I had to disassemble my bros laptop and found the best guide was a youtube video - still a PITA tho'.

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